TechsyMarket Tech Support
Real people to help with your tech — by chat, phone or video.
Email stopped working? New printer won't connect? Wi-Fi dropping out? Our engineers sort it out with you, from anywhere in the UK. Backed by real repair shops when something needs fixing by hand.
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Unlimited help on a fair-use basis · Cancel any time · Payments handled securely by Stripe
What we can help with
Any brand, any age of device. If it's not listed, ask — we probably cover it.
Televisions & smart TVs
- · Tuning channels
- · Netflix, iPlayer & apps
- · Sound bars and HDMI
Computers
- · Running slow
- · Windows & Mac updates
- · Pop-ups and error messages
Laptops
- · Won't connect to Wi-Fi
- · Battery and charging
- · Webcam and microphone
Printers & scanners
- · Installing a new printer
- · Printing from your phone
- · Scanning to email
Mobile phones
- · Setting up a new phone
- · Moving photos and contacts
- · Storage full
Tablets & iPads
- · Apple ID and Google accounts
- · Parental controls
- · App problems
Internet & Wi-Fi
- · No internet
- · Weak signal in some rooms
- · Slow speeds
Routers & network connections
- · Setting up a new router
- · Mesh and boosters
- · Changing the Wi-Fi password
Software installation
- · Installing programs safely
- · Microsoft Office & 365
- · Antivirus set-up
Email & accounts
- · Email stopped working
- · Forgotten passwords
- · Setting up email on a phone
Smart home & streaming
- · Alexa & Google speakers
- · Fire Stick, Roku & Apple TV
- · Smart doorbells & cameras
Games consoles
- · PlayStation & Xbox set-up
- · Online accounts
- · Connecting to the TV
Security & scams
- · Suspicious emails and texts
- · Removing viruses
- · Two-step sign-in
Backup & cloud storage
- · iCloud, Google Photos & OneDrive
- · Backing up photos
- · Freeing up space
How it works
Message or call us
WhatsApp, chat, phone or video — whichever you're comfortable with. Tell us what's wrong in your own words.
We check it's really us
Our engineer quotes your membership number (shown in your account) at the start of every session, so you know it's really TechsyMarket.
We fix it together
We talk you through it, or with your permission connect to your computer and fix it while you watch.
Hardware fault? We've got you
If it needs a repair, we book it in with a TechsyMarket repair shop — no starting from scratch.
LOCAL TO WEST YORKSHIRE?
Add hands-on Care at our Keighley, Shipley and Bradford shops
Yearly device check-ups, an included service and 20% off repair labour.
Questions
What does 'unlimited' mean?
Get in touch as often as you need for everyday tech problems. To keep it fair for everyone, each session covers one issue (up to around 30 minutes), and bigger projects — like building a website or setting up a whole office network — are quoted separately.
Is remote access safe?
We only ever connect when you've asked us to, our engineer has quoted your membership number, and you've clicked to allow it. You can watch everything and end the session at any time. We will never cold-call you or ask for your bank details.
Do you cover the whole UK?
Yes — support is remote, so it works anywhere in the UK. If you live near Keighley, Shipley or Bradford you can also add hands-on Care at our shops.
Can I cancel?
Yes, any time from your membership page. You keep your support until the end of the period you've paid for, and you won't be charged again.