TechsyMarket

TechsyMarket Tech Support

Real people to help with your tech — by chat, phone or video.

Email stopped working? New printer won't connect? Wi-Fi dropping out? Our engineers sort it out with you, from anywhere in the UK. Backed by real repair shops when something needs fixing by hand.

Chat & WhatsAppPhoneVideoRemote fixes

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Unlimited help on a fair-use basis · Cancel any time · Payments handled securely by Stripe

What we can help with

Any brand, any age of device. If it's not listed, ask — we probably cover it.

Televisions & smart TVs

  • · Tuning channels
  • · Netflix, iPlayer & apps
  • · Sound bars and HDMI

Computers

  • · Running slow
  • · Windows & Mac updates
  • · Pop-ups and error messages

Laptops

  • · Won't connect to Wi-Fi
  • · Battery and charging
  • · Webcam and microphone

Printers & scanners

  • · Installing a new printer
  • · Printing from your phone
  • · Scanning to email

Mobile phones

  • · Setting up a new phone
  • · Moving photos and contacts
  • · Storage full

Tablets & iPads

  • · Apple ID and Google accounts
  • · Parental controls
  • · App problems

Internet & Wi-Fi

  • · No internet
  • · Weak signal in some rooms
  • · Slow speeds

Routers & network connections

  • · Setting up a new router
  • · Mesh and boosters
  • · Changing the Wi-Fi password

Software installation

  • · Installing programs safely
  • · Microsoft Office & 365
  • · Antivirus set-up

Email & accounts

  • · Email stopped working
  • · Forgotten passwords
  • · Setting up email on a phone

Smart home & streaming

  • · Alexa & Google speakers
  • · Fire Stick, Roku & Apple TV
  • · Smart doorbells & cameras

Games consoles

  • · PlayStation & Xbox set-up
  • · Online accounts
  • · Connecting to the TV

Security & scams

  • · Suspicious emails and texts
  • · Removing viruses
  • · Two-step sign-in

Backup & cloud storage

  • · iCloud, Google Photos & OneDrive
  • · Backing up photos
  • · Freeing up space

How it works

01

Message or call us

WhatsApp, chat, phone or video — whichever you're comfortable with. Tell us what's wrong in your own words.

02

We check it's really us

Our engineer quotes your membership number (shown in your account) at the start of every session, so you know it's really TechsyMarket.

03

We fix it together

We talk you through it, or with your permission connect to your computer and fix it while you watch.

04

Hardware fault? We've got you

If it needs a repair, we book it in with a TechsyMarket repair shop — no starting from scratch.

LOCAL TO WEST YORKSHIRE?

Add hands-on Care at our Keighley, Shipley and Bradford shops

Yearly device check-ups, an included service and 20% off repair labour.

See Care plans

Questions

What does 'unlimited' mean?

Get in touch as often as you need for everyday tech problems. To keep it fair for everyone, each session covers one issue (up to around 30 minutes), and bigger projects — like building a website or setting up a whole office network — are quoted separately.

Is remote access safe?

We only ever connect when you've asked us to, our engineer has quoted your membership number, and you've clicked to allow it. You can watch everything and end the session at any time. We will never cold-call you or ask for your bank details.

Do you cover the whole UK?

Yes — support is remote, so it works anywhere in the UK. If you live near Keighley, Shipley or Bradford you can also add hands-on Care at our shops.

Can I cancel?

Yes, any time from your membership page. You keep your support until the end of the period you've paid for, and you won't be charged again.